Privacy Policy for DynafApp

Last Updated: May 12, 2025

1. Introduction

Welcome to the DynafApp mobile application ("App") provided by AI Makers ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. We respect your privacy and are committed to protecting your personal data.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide when using our App, including:

Name
Email address
Phone number
Address information
Account credentials

2.2. App Permissions

Our App requires the following permissions:

Camera: Used for scanning QR codes, documenting energy system issues, and uploading images for support requests. Camera data is only processed when you actively use camera features within the App.
Storage: Used to store images and data required for the App's functionality.
Internet Access: Required to connect to our servers and provide real-time energy management data.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our App
Communicate with you, including responding to support requests
Monitor and analyze usage patterns and trends
Develop new products and services
Ensure the technical functionality and security of our App

4. Data Storage and Security

We implement appropriate security measures to protect your personal information. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

4.1. Data Storage Duration

We retain your data for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who provide services on our behalf, such as hosting, data analysis, and customer service.
Affiliated Companies: Our parent company, subsidiaries, and affiliates.
Legal Requirements: When required by law or to protect our rights, your safety, or the safety of others.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for future processing
Object to the processing of your data
Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@dynaf.com
Address: z/n Pletterijweg, Willemstad, Curaçao
Phone: +599 9 736 3299
Website: www.dynaf.com

11. Consent

By using our App, you consent to our Privacy Policy and agree to its terms.